What’s in the Fixer Tool Bag? More than you think!

Every Fixer tool bag is filled with more than 30 tools and materials - from screwdrivers and hammers to spackle and toilet repair kits. We know a lot about typical home repairs and our Fixers typically carry more than enough to get those jobs done. 

What’s in Our Bag?

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Standard Fixer Materials

  • Assortment of sandpaper (hand)
  • Wood and Plumber’s Putty
  • PVC Cement
  • Drain Cleaner
  • Cleaning solvent
  • White Primer
  • Toilet Repair Kit
  • P-Trap Washers and Kit
  • Epoxy
  • 9V Batteries
  • Interior/Exterior Sheet Metal Screws
  • Wire Connector Assortment
  • 15 Amp Duplex Outlet
  • CU Duraclad Armored BX/AC-90 Cable
  • Electrical, Masking, and Teflon Tape
  • Mineral Spirits
  • Deck Wash
  • WD40
  • Washer Kit
  • Nail Kit
  • Sinker Nails
  • Strap Toggle and Bolt
  • Screws, Bolts, and Anchors
  • Picture Hanging Kit
  • Spackle
  • Multipurpose Adhesive
  • Caulk

Standard Fixer Tools

  • Screw driver
  • Wrench
  • Hammer
  • Knife
  • Saw
  • Level
  • Flashlight
  • Putty knife
  • Channel Lock
  • Gator Grip Socket
  • Ratchet 3/8"
  • Hex key set
  • Pry Bar
  • Drill bits
  • Chisel
  • Stud Finder
  • Pliers
  • Scissors
  • Tape Measure
  • Locking Pliers
  • Vice grips
  • Tin snips
  • Screw extractor
  • Faucet and sink installer
  • Drywall saw
  • Pin Punch
  • Tile Nippers
  • Sanding Block
  • Wire Brushes
  • Pipe Wrench
  • Caulk Gun

What happens when I save a credit card to my account?

Adding a credit card to your account makes your checkout experience pain-free once we're done completing work at your location. Here's how it works:

  1. Add a credit card to your account when you request a Fixer. Our secure payments provider will authorize your card for either $0 or $1 depending on your bank, so you may see a reference to that on your statement. You may also choose to skip this step if you prefer. If you do, you will be billed by the Fixer at your location. 
  2. When your job is complete, we will send you a text message with a link to finalize your bill. 
  3. Add a tip for your Fixer(s), if you would like.
  4. Your card will be charged for the full amount of your bill, including tip. If we previously authorized your card, we will not charge you for any amount that was held.

For more information about our secure payments provider, Braintree, click here. As always, if you have questions please feel free to reach out to our dispatch team via text message or at dispatch@fixer.com.

How much does Fixer cost?

Fixer costs $94 per Fixer per hour, except in times of limited availability. You will always know your hourly rate before booking your time slot, shown here:

 The hourly rate is displayed next to each time slot when you schedule a Fixer.

The hourly rate is displayed next to each time slot when you schedule a Fixer.

Prorated pricing after the first hour

After the first hour of service for each Fixer, we prorate by the minute. That means that just because your job takes 65 minutes, you don't have to pay for the full second hour. 

Materials charges

If you don't have the materials you need, no problem. We carry a bunch of materials in our materials bag, for which we charge $5-30 depending on how much we use. We can also go to the store for you for the cost of $50 plus a standard 20% markup on the materials we purchase. The other guys charge their hourly rate plus markup - which adds up REALLY fast! We turn off the hourly clock and simply charge a flat fee, no matter how long it takes to get the parts.

The reason we charge for store trips is that many jobs require special parts and materials: custom outlets, special plumbing parts, paint, or hardware. Many customers have told us that having a skilled Fixer find and bring the right part is a valuable service that saves time and money in the end.

Payment Methods

We prefer to be paid by credit card, but we also accept cash and personal checks. More info

Tipping Fixers

Tips are not expected, though if you’d like to leave one we do provide an easy way to do so once a job is ready for payment. Note that our Fixers are all full-time employees, with benefits.  That said, if you’d like to leave a tip, we recommend $10-20 per hour. Again, up to you.

Downtown Commuting Charges

We will pass on parking and commuting charges when they cost more than $15. We don't upcharge on this, so if you know of a less expensive option please feel free to let us know before any Fixers arrive. 

Why do some jobs require more than one Fixer?

There are some jobs that  require that two or more Fixers come to your location in order to complete safely and to our finished standard.  Examples include:

  • Ceiling Fan installation - high ceilings
  • Chandelier installation
  • New door installation
  • Undermount / cast iron  sink installation
  • TV Mounting - larger TV’s over 50” inches
  • Some tile and painting jobs

For jobs such as these, we always recommend sending two Fixers to maintain our safety standards and to finish the job quickly and completely.  We charge our hourly rate for each Fixer that works on your project.  The more professional hands on a project, the quicker it goes. So in the end, you aren’t paying any more as we get it done in less time, and more safely, than with  just a single pro.  Our concierge will alert you if your specific project requires two or more Fixers when you book.