Last Updated March 3rd, 2021
Collection of Information
This website collects various types of information, such as:
- Voluntarily provided information which may include your name, address, email address, phone number, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.
- Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
- Video recordings of online consultations.
- Photographs of spaces before, during and after services are been provided.
Please rest assured that this site shall only collect personal information you knowingly and willingly provide by way of surveys, completed membership forms, text messages, video consultations, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.
Fixer Services PBC may also have the occasion to collect anonymous demographic information which may not be unique to you and may even gather additional or other personal and/or non-personal information, such as age, gender, household income, political affiliation, race and religion, at a later time.
It is even possible that we may gather information about your computer hardware and/or software. Such collected information may include, but may not be limited to, your IP address, browser type, mobile device identifying information, domain name, access time and various website addresses. The gathering of this information may be used for maintaining the quality of service we provide, as well as providing overall general statistics related to the use of our website and others.
It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.
Use of Information Collected
Fixer Services PBC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information meant to inform you of other possible products and/or services that may be available to you from fixer.com and may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or possible new service offerings.
Fixer Services PBC, from time to time, may feel it necessary to make contact with you on behalf of other external business partners with regards to a specific offer which may be of interest to you. If you consent or show interest in presented offers, then, at that time, specific identifiable information, such as name, email address and/or telephone number, may be shared with the third party.
Fixer Services PBC may find it beneficial to share specific data with their trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support and/or arrange for deliveries to be made. Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those services which you requested, and as such they are thus required in accordance with this agreement to maintain the confidentiality of all your information.
Fixer Services PBC may deem it necessary to follow websites and/or pages that their users may frequent in an effort to glean the types of services and/or products that are the most popular to customers or the general public.
Fixer Services PBC will record all video consults and may use those recordings, in whole or part, in publicity and marketing materials.
Fixer Services PBC may disclose your personal information, without prior notice to you, only if required to do so pursuant to applicable laws and/or in a good faith belief that such action is deemed necessary or required to:
- Conform to decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Fixer Services PBC and/or its website;
- Safeguard and/or preserve all the rights and/or property of Fixer Services PBC; and
- Perform under demanding conditions in an effort to safeguard the personal safety of users of fixer.com and/or the general public.
Children Under Age of 13
Fixer Services PBC does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.
Unsubscribe or Opt-Out
All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to firstname.lastname@example.org. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.
All users of video consulting services have the ability to disallow the use of their video recordings for any marketing, publicity or other non-customer service review related use by stating this preference during the call, or by emailing email@example.com. Upon receipt of such a request, Fixer will cease production of any future marketing materials containing the user’s content, and will make a good faith effort to halt or alter any existing materials.
Links to Other Web Sites
Fixer Services PBC shall endeavor and shall take reasonable precaution to maintain adequate physical, procedural and technical security with respect to its offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.
Fixer takes caution in selecting third party vendors with regards to security, but cannot be held responsible for technical practices or breaches which occur on those platforms.
Acceptance of Terms
How to Contact Us
Telephone Number: 855-583-4937
Fixer Services PBC
251 Little Falls Drive
Wilmington, DE 19808